Customer ServiceThe company introduced a "quality of the pursuit of perfection, one of the most competitive prices, acts of the observance of good faith, Recognition Customer" principle of excellent quality, products and services in the ongoing continuous improvement and strive to deliver the most satisfactory products and services.
Pre-sales Service
1. By the technical and operational staff responsible for customer consultation, product requirements of the customer know the situation, according to customers request to recommend related products;
2. Operating personnel to conduct a comprehensive understanding of the customer and to determine the price;
3. From technical staff to provide technical services for users to discuss issues relating to aspects of technical standards;
The execution of the contract
1. Strict implementation of the provisions of contract;
2. In accordance with customer needs, product performance to meet the special requirements of customers;
3. For temporary emergency needs of customers, the company best as we can.
After-sales service
1. Customer complaints about the quality of products in two days to respond, if necessary, send field service;
2. Product quality is indeed a problem, the company for a replacement in time for the customer to ensure that normal production clients;
3. At any time for questions and help customers deal with product problems.